The old paper receipts have lost their fiscal value and must be replaced by law by electronic ones.
Since April 2021 it is mandatory to issue receipts electronically.
To issue an electronic receipt, you must choose whether to get a Registered Device (RT) or adopt the free procedure made available on the portal of the Tax Authority.
In both cases, the receipt in electronic format is recorded in digital form by the Tax Authority and it is no longer mandatory to produce a paper document. If you wish, you can still choose to print a courtesy document – without tax value – for your customer.
Another novelty of 2021 is the Receipt Lottery: with each purchase, the merchants of physical stores register the Lottery Code of their customers to make them participate (and participate themselves) in the scheduled draws.